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Privacy Policy

Privacy Policy

Introduction

This privacy policy outlines how our online store collects, uses, stores, and protects the personal information of our customers who visit and make purchases on our website. We are committed to safeguarding the privacy of our users and ensuring that their personal information is handled securely and in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of personal information from our customers:

Personal Information:

  • Name
  • Contact information (e.g., email address, phone number, shipping address)
  • Billing information (e.g., credit card details, billing address)

Account Information:

  • Username and password for account registration

Device and Usage Information:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited
  • Date and time of access
  • Website usage patterns

Use of Personal Information

We use the collected personal information for the following purposes:

Order Processing:

  • To process and fulfill customer orders
  • To communicate order-related information, such as shipping updates and delivery confirmations
  • To handle returns, exchanges, and refunds

Customer Support:

  • To respond to customer inquiries, requests, and complaints
  • To provide assistance and support with product selection, sizing, and availability

Marketing and Promotions:

  • To send promotional offers, newsletters, and marketing communications (with the option to opt out)
  • To personalize the shopping experience and recommend products based on customer preferences

Analytics and Improvements:

  • To analyze customer behavior and preferences to improve our website, product offerings, and services
  • To monitor and prevent fraudulent activities, unauthorized access, and security breaches

Data Sharing and Disclosure

We may share personal information with the following third parties and under the circumstances described below:

Service Providers:

  • Payment processors to facilitate secure online transactions
  • Shipping carriers to deliver orders to customers
  • IT service providers for website maintenance, hosting, and data storage

Legal Compliance:

  • When required by applicable law, regulation, or legal process
  • To respond to valid requests from government authorities or law enforcement agencies

Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred to the acquiring entity

Data Security

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer technology (SSL), firewalls, and regular security assessments.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience and collect information about website usage. By using our website, you consent to the use of cookies as described in our Cookie Policy.

Your Rights

Customers have the following rights regarding their personal information:
  • The right to access, correct, or delete personal information we hold about you
  • The right to object to the processing of your personal information for direct marketing purposes
  • The right to withdraw consent at any time (where applicable)
  • The right to lodge a complaint with a data protection authority

Children's Privacy

Our online store is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us to request deletion of that information.

Changes to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at ame.terryg@gmail.com
By using our website and providing your personal information, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.